Jakarta Office
Sarinah - Thamrin Building 11th Floor, Suite #11.01

MH Thamrin Street Kav.11, Central Jakarta
(021) 3192 5586
(021) 3192 5587
(021) 3983 3452

Surabaya Office
Graha SA Building 6th Floor, Suite #609 Raya Gubeng
Number 19-21 Surabaya 60281, Indonesia
(031) 503 1779 
(031) 503 1729



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Dynamics 365 Retail

Engage every shopper

Customer engagements are growing along with employee productivity. You can make it happen by creating an exceptional, insightful shopping experience that collaborates with digital in-store and back office operations. Make a memorable customer experience.

Unified commerce


A seamless shopping experience for customers along with revenue growth, customer satisfaction, and brand loyalty achieved together by providing a consistent shopping experiences across channels.

  • Personalize customer experiences with a collaboration of stores, web, mobile, and call centers of your store.

  • Accommodate convenient and flexible ways to shop from home delivery to in-store pickup

  • Provide choices from cross-channel incentives like loyalty programs and give cards as part of promotions

Modern store experience

Manage your stores more efficiently by giving modern store experience as well as providing exceptional customer service. By implementing the latest technology, tools, and innovation, it can help you to increase sales, adapt to fast-moving customer needs.

  • Better service delivered by giving employees updates about real-time product, customers, inventory, and order details

  • Collaborate online and in-store shopping to give bigger variety of product selection and recommendations

  • Automation and advanced  operational capabilities help you to control over store operations

  • Let customers choose whether they want to have their orders delivered or they can pick them up themselves.

  • Grow together with employee's productivity with schedules, time clock, and manager dashboards.

Effective merchandising

The right products in the right channels at the right prices offered to customers. Access a robust set of capabilities can hep centrally manage your merchandising, that will lead to ROI improvement.

  • Manage products and promotions to simplify sales and promotional efforts

  • Manage assortments by channel and personalized offers to attract more customers

  • Create and target catalogs across channels, customers, and seasons to drive revenue

Optimized operations

Streamline your business through intelligent insights. Make smarter decisions using customer and operational insights to reduce fulfillment costs, improve inventory utilization, and manage your business.

  • Place the right level of inventory at right locations by optimizing fulfillment

  • Get a centralized and cohesive view of your entire operations

  • Automated and streamline workflows speed up the end-of-day activities.

  • Meet fast-moving business needs with a solution for multi-company, multi-brand, and multi-channel global operations

  • Explore advantage of the latest innovations and opportunities with continuous application updates

Contact us when you need more info about Microsoft Dynamics 365 for Retail